It is our value to protect your privacy

Date of last revision: 17th January, 2018

We are committed to safeguarding and protecting your information whenever you visit or communicate electronically with us. This Privacy Policy is here to help you understand the personal data you provide to us, why and what we do with it. It is important for you to acknowledge how we process and handles your information. We will update this over time, so please do return and review this Policy. Feel free to contact us if you have any questions.

How We Collect Your Information

Depending on which services you use, we collect different information to provide the suitable language and improve our services for you personally.

We collect information in the following ways:

  • Information you provide

    We collect information that you filled in through contact forms, newsletter signup forms and other forms. They will only be processed for the specific purposes.

  • Information you provide from your use of our services

    we collect information from the computers, phones or other devices that you access our services, in doing so we can display the suitable language and contents for you. Details of your visits to our website and the resources that you access, including, but not limited to: traffic data, location data, log information and other communication data.

    • Device information
      We collect device-specific information (such as your operating system version).
    • Log information
      When you log onto our website, our server would automatically collect and store some information, such as: details of how you used our service, Internet protocol (IP) address, device event information (hardware settings, browser type, browser language, the date and time of your request and referral URL), cookies that may uniquely identify your browser.
    • Local storage
      We may collect and store information locally on your device using mechanisms, such as browser web storage (including HTML 5) and application data caches.
    • Cookies and similar technologies
      We and our third party plugins may use various technologies to gather and store information when you visit our site, and this may include using cookies to identify your browser or device. This enables us to improve our services and to provide statistical information regarding the use of our website where appropriate. Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.


    By using this website, you agree that we can place cookies on your device. Cookies can be managed in your browser or device settings.

  • Information provided to us when you communicate with us for any reason

How We Use Your Information

We protect the information that we collect and use them to provide and develop suitable services for you. In addition, we may use the information for the following purposes:
  • Provide and Operate Services

    We deliver information you requested from us, relating to our products or services.

  • Personalised Information

    With the information you provided, we display the suitable language and contents for you.

  • Inform

    We will notify you about any changes to our website, such as improvements or changes, that may affect our service. If you are an existing visitor or customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

  • Improve Our Services

    We monitor our sales and analyses our users’ behaviour through analytics – they are important for us to continuously improve our contents and services.

How Your Personal Data is Stored

We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Data that is provided to us is stored on our secure servers. Details relating to any financial transactions entered via our site will be handled, and encrypted, by our suppliers, to ensure safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site or your services, you are responsible for keeping this password confidential.

How Your Information is Shared

We do not share your personal information with companies, organisations and individuals outside of Soar Productions Limited, however we may disclose them in the future under these circumstances:
  • With Your Consent

    We will ask for your consent if we have to share any of our information

  • For Internal Communication

    We would share information within our work to provide appropriate services from the most experienced authorised staff of Soar Productions Limited. Our staff will not share or take any of these your personal information to third party.

  • For External Processing

    We may ask our partners or trusted business or person to process and help our work, but they will always not share any of these information with security measures.

  • New Owner

    If the ownership or control of any or all of our business changes, we may transfer your information as our assets to a third party.

  • Legal Requirement

    we will need to disclose your information under legally required, such as in legal process or enforceable governmental requests. To assist fraud protection and minimise credit risk.

Our Security & Guard

We use industry-standard SSL authentication to guarantee the confidentiality and privacy of online transactions through our site. SSL authentication and encryption ensure that your online transaction and account information are safe from third party interception.

In the event of a data breach, we will notify all the contacts on our database of any risk within 72 hours.

External Links

There are links that may lead to third party websites on our website, they will have their own privacy policies which you should be aware of. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

How to Manage or Access to Information

The General Data Protection Act 2016 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

If your personal information is no longer relevant to its original purpose, we will erase them from our servers and database within 6 months.

Changes to Privacy Policy

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Contact Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us.